CANCELLATION POLICY
I kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. • GROUPON: a flat $15 fee is collected as deposit for all Groupon services. Fully refundable at end of completed service, non-refundable if no-show or appointment cancelled within 24hrs • Cancellations within 24 hours or no-shows will result in a 50% cancellation fee. • Cancellations made more than 24 hours in advance are eligible for a full deposit refund and can be completed through the booking website. • A client will be considered a ‘no show’ if they fail to arrive to their appointment within 15 minutes of the scheduled start time, causing for the 50% cancellation fee to be charged. • Appointments may be rescheduled up to two (2) times at least 25+ hours in advance at no charge. Additional reschedules will incur a 10% fee per occurrence. • Reschedules made 3–24 hours before the appointment will incur a 15% rescheduling fee. Appointments cannot be rescheduled within 3 hours of the scheduled start time and must instead be canceled, subject to the 50% cancellation fee • Clients who repeatedly no-show, cancel without notice, or demonstrate a pattern of unreliable attendance may be declined future appointments at the sole discretion of Quinn If you need to cancel or reschedule within 24 hours, please contact Quinn directly at +1 (720) 437-9832 Thank you for respecting my time and policies. Emergencies excepted